Canadian Hearing Services

Site : Mailing Address

Service : Virtual Services

Ajouter à la liste Proposer une mise à jour English
No. de dossier : SIM4103
Dernière mise à jour complète : 26 Jan 2024

Service Details

Hours

Mon-Fri 9 am-5 pm * Ontario Interpreting Service Mon-Thu 8 am-8 pm, Fri 8 am-5 pm * Emergency Interpreting Service Mon-Sun 24 hours
Areas Served Brant County ; Brantford ; Haldimand County ; Norfolk County - and area
Eligibility Ages: 16 year(s) and up 
 
People who are Deaf or hard of hearing
Application

Call, email or book appointment online

  • no referral required
Languages English ; French ; American Sign Language (ASL)
Fees Support services are free * set fees for devices and sign language interpreting services * membership available

Address and Location

Located In Community Brantford
Mailing Address c/o Canadian Hearing Services Head Office 
271 Spadina Rd 
Toronto, ON M5R 2V3
Physical Access Fully Accessible

Description

Description (Service)

Supports for people who are  Deaf and hard of hearing

Sign Language Interpreting Services

Interpreting Services facilitate clear two-way communication between Deaf and hearing people through sign language and spoken language * interpreters provide communication in American Sign Language (ASL) - English, or la langue des signes québécoise (LSQ) - French. Available on-site, or through video remote technology * interpreters can assist in a variety of settings including:

  • job interview
  • medical appointment
  • business meeting
  • banking matters
  • reporting a crime
  • court proceedings
  • in crisis in a hospital, shelter and police station

Emergency services are offered daily 24 hours, 365 days a year * emergencies may occur in: hospital emergency rooms, after-hours medical clinics, crisis centres, shelters, police services, court settings and child welfare cases   For emergency service email: urgent@chs.ca, SMS/Text: 416-712-6637, or call 1-866-518-0000

CONNECT - Mental health counselling including:

Professional counselling services to culturally deaf and hard of hearing individuals ages 16 and older, who are living with mental health issues or other serious challenges.

Offers free counselling, education and advocacy to assist with:

  • depression, anxiety or bipolar issues
  • present or past trauma
  • grief and loss
  • life transitions
  • parenting and family challenges
  • relationship struggles
  • personal development
  • sexuality
  • deaf identity
  • substance use
  • domestic violence

General Support Services

Guidance, advocacy, support and counselling to Deaf and hard of hearing individuals who need assistance managing everyday life events such as completing government forms, navigating systems, and coping with hearing loss * Includes help with:

  • completing forms and applications
  • renewing driver's license and health card
  • navigating government services
  • attend meetings with yourself where additional support is needed

Contact Information

Office Phone Toll-free 1-866-518-0000
TTY Phone TTY toll-free 1-877-215-9530
E-Mail info@chs.ca
Website www.chs.ca
Primary Contact Jeremy Hill, Manager, District Office Administration; Phone: 1-866-518-0000 ext 4145; Email: jhill@chs.ca