Record Details
Public Comments COVID-19 Updates:
* The 24/7 Crisis Line is always available and continues to operate as usual
* Shelter for women and children experiencing domestic violence and homelessness continues to operate as usual with the implementation of extensive health & safety procedures for clients and staff
* All scheduled individual or group counselling sessions have been cancelled until further notice
* Counselling & Outreach Teams are available to anyone in need of support or information by phone or virtual platform Mon-Fri 8:30 am-4:30 pm
* No visitors or volunteers are able to enter the building at this time
* No donations are being accepted on-site or in the donation bin at this time
* On-going service disruption updates are available at
Service Details
Hours Shelter & Crisis Line Mon-Sun 24 hours  
Office Mon-Fri 8 am-5 pm
Areas Served Brant County ; Brantford
Eligibility Shelter - Homeless and/or abused women and their children 
Counselling - women, children and perpetrators of domestic violence 
PAR - Offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving domestic violence
Application Call to schedule an intake/assessment meeting
Languages English ; French ; Arabic ; Punjabi ; Spanish ; Urdu
Fees Service ; None ; Challenge to Change and Partner Assault Response (PAR) programs - Client fee based on sliding scale * all other programs are free
Address and Location
Located In Community Brantford
Address & Map
59 North Park St
Brantford, ON N3R 4J8
Intersection Charing Cross St and North Park St
Physical Access Fully Accessible
Description (Service) Offers help, hope, and healing to abused women and their children by providing short term, safe shelter for homeless and/or abused women and their children. Also offer community-based counseling to women, children and perpetrators of domestic violence including:  
Crisis Line and Emergency Shelter: 33 emergency beds for abused and/or homeless women and children. Open 24/7 providing a safe haven, meals, support, and referrals to community resources. 
Transitional Housing: Maria House 8 residential units for longer term residential stays for women and children in a setting that combines independent living with counselling and support. 
Outreach: Services for women wanting to make the transition to independent, violence-free living. Includes safety planning, accompaniment (i.e. to court, lawyer’s office), home support, referrals and follow-up. 
Family Court Support: Provide support and accompaniment for clients to family court, lawyers appointments and assist in navigating the Family Court system. 
Counselling Services including: 
  • Abuse Recovery Groups (for women 18+) 
  • Caring Families (for high conflict families and their children) 
  • Children Exposed to Domestic Violence (for children ages 6-16) 
  • Mothers in Mind (for mothers and their children ages 0-5)  
  • Challenge to Change ( PAR for men and women, SCRIBE for men only)
Violence Prevention and Community Outreach: Presentations / seminars delivered to elementary students, secondary students, post secondary institutions, service clubs, churches, businesses and other groups on such topics as domestic violence, teen dating violence, sexual harassment and healthy relationships. 
Partner Assault Response (PAR) 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict  
  • victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender’s progress
Volunteer Program: Volunteers play a major role in fund raising and assisting staff with programs and services. Positions include Shelter Assistant, Emergency Child care Provider, Volunteer Driver, Housing and Employment Assistant, Tutor, Special Events Volunteer, Receptionist. Skilled volunteers also offer services such as massage therapy, yoga, and hair dressing on a regular basis to residential clients. 
Closet Couture (social enterprise - high end second hand women's clothing)
Contact Information
Office Phone 519-752-1005
Crisis Phone 519-752-4357 (HELP)
Fax 519-752-7590 
Social Media Facebook Twitter
Primary Contact Administration; Phone: ext 222
Primary Executive Natasha Dobler, Executive Director

Agency Overview

Services at this Location