Brantford (City of).

Site: Brantford - Colborne St

Service: Ontario Works

Record #: SIM4060
Last Full Update: 10 Mar 2026

Record Details

Public Comments

For City programs and services updates visit brantford.ca

Service Details

Hours

Mon-Fri 8:30 am-4:30 pm

Areas Served Brant County ; Brantford
Eligibility

Individuals and families residing in the City of Brantford and Brant County who are in need

Application

By Telephone: Call 1-888-999-1142 between 8:30 am-5 pm weekdays excluding holidays

Online: https://www.ontario.ca/socialassistance

Languages English
Fees None

Address and Location

Located In Community Brantford
Address & Map
225 Colborne St, Unit 101
Brantford, ON N3T 2H2
Intersection Colborne St and Bain St
Physical Access Fully Accessible

Description

Description (Service)

Financial and employment assistance to individuals and families residing in the City of Brantford and in Brant County who are in need

Assistance includes income support for basic needs and shelter for eligible persons as well as access to benefits such as:

  • drug coverage
  • health benefits (for individuals with special diet requirements, who are pregnant/breastfeeding, require diabetic supplies, etc)
  • transportation for medical appointments 
  • benefits to support life stabilization

Ontario Works also works closely with recipients to coordinate access to Employment Ontario and/or support recipients with applications to the Ontario Disability Support Program

Eligible low‑income residents of Brantford and Brant County, including those receiving Social Assistance benefits, may receive help covering the cost of funerals, cremations, or burials. Eligibility is based on the income and assets of the deceased, not the financial situation of the family member applying

Contact Information

Office Phone

519-759-3330

Toll Free Phone

Social Assistance Services: 1-833-771-1163 
Personal Case Information: 1-800-808-2268 Interactive Voice Response system (Mon-Sun 24 hrs)

Website https://www.brantford.ca/en/living-here/ontario-works.aspx