Brantford (City of).

Site: Brantford - Colborne St

Service: Community Services & Social Development - Ontario Works

Record Details
Public Comments For City programs and services updates visit
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Brant County ; Brantford
Eligibility Individuals and families residing in the City of Brantford and Brant County who are in need
Application By Telephone: Call 1-888-999-1142 between 8:30 am-3:30 pm weekdays excluding holidays  
Languages English
Fees None
Address and Location
Located In Community Brantford
Address & Map
220 Colborne St
Brantford, ON N3T 2H1
Intersection Colborne St and Bain St
Physical Access Fully Accessible
Description (Service) Financial and employment assistance to individuals and families residing in the City of Brantford and in Brant County who are in need

Assistance includes income support for basic needs and shelter for eligible persons as well as access to benefits such as:
  • drug coverage for most of the cost of prescription drugs for eligible family members
  • special diet requirements due to a medical condition
  • pregnancy nutritional/breastfeeding allowance for coverage of dietary needs during pregnancy and for 12 months after delivery if breastfeeding
  • health-related Items such as diabetic supplies, surgical supplies and, dressings, approved medical transportation of $15 or more per month, and a guide dog benefit
  • employment-related benefits when starting a new job or employment assistance activity

Ontario Works Employment supports help you become “job-ready”. Service Coordinators can help you access employment supports and provide more information

If you receive Ontario Works assistance and are actively involved in an employment assistance activity or have started a job, you may also be eligible to receive assistance with related expenses

Eligible low-income Brantford and Brant County residents, and residents receiving Social Assistance benefits, can get help with the cost of funerals, cremations, and burials. Eligibility is determined on the deceased person's income and assets, not the family member who is making the application
Contact Information
Office Phone 519-759-3330
Toll Free Phone Social Assistance and Homelessness Services: 1-833-771-1163 
Personal Case Information: 1-800-808-2268 Interactive Voice Response system (Mon-Sun 24 hrs)

Agency Overview

Services at this Location