For City programs and services updates visit brantford.ca

Click here for City of Brantford information on the postal disruption

Mon-Fri 8:30 am-4:30 pm

Individuals and families residing in the City of Brantford and Brant County who are in need

By Telephone: Call 1-888-999-1142 between 8:30 am-5 pm weekdays excluding holidays

Online: https://www.ontario.ca/socialassistance

Financial and employment assistance to individuals and families residing in the City of Brantford and in Brant County who are in need

Assistance includes income support for basic needs and shelter for eligible persons as well as access to benefits such as:

• drug coverage for most of the cost of prescription drugs for eligible family members
• special diet requirements due to a medical condition
• pregnancy nutritional/breastfeeding allowance for coverage of dietary needs during pregnancy and for 12 months after delivery if breastfeeding
• health-related Items such as diabetic supplies, surgical supplies and, dressings, approved medical transportation of $15 or more per month, and a guide dog benefit
• employment-related benefits when starting a new job or employment assistance activity

Employment supports help individuals become job-ready. Service Coordinators can help individuals access employment supports and provide more information

Ontario Works recipients who are actively involved in an employment assistance activity or have started a job may also be eligible to receive assistance with related expenses

Eligible low-income Brantford and Brant County residents and residents receiving Social Assistance benefits can get help with the cost of funerals, cremations, and burials. Eligibility is determined on the deceased person's income and assets, not the family member who is making the application