Brantford (City of).

Site: Brantford - Colborne St

Service: Ontario Works

Record #: SIM4060
Last Full Update: 10 May 2023

Record Details

Public Comments

For City programs and services updates visit brantford.ca

Service Details

Hours

Mon-Fri 8:30 am-4:30 pm

Areas Served Brant County ; Brantford
Eligibility Individuals and families residing in the City of Brantford and Brant County who are in need
Application

By Telephone: Call 1-888-999-1142 between 8:30 am-5 pm weekdays excluding holidays

Online: https://www.ontario.ca/socialassistance

Languages English
Fees None

Address and Location

Located In Community Brantford
Address & Map
225 Colborne St, Unit 101
Brantford, ON N3T 2H2
Intersection Colborne St and Bain St
Physical Access Fully Accessible

Description

Description (Service)

Financial and employment assistance to individuals and families residing in the City of Brantford and in Brant County who are in need

Assistance includes income support for basic needs and shelter for eligible persons as well as access to benefits such as:

  • drug coverage for most of the cost of prescription drugs for eligible family members
  • special diet requirements due to a medical condition
  • pregnancy nutritional/breastfeeding allowance for coverage of dietary needs during pregnancy and for 12 months after delivery if breastfeeding
  • health-related Items such as diabetic supplies, surgical supplies and, dressings, approved medical transportation of $15 or more per month, and a guide dog benefit
  • employment-related benefits when starting a new job or employment assistance activity


Employment supports help individuals become job-ready. Service Coordinators can help individuals access employment supports and provide more information

Ontario Works recipients who are actively involved in an employment assistance activity or have started a job may also be eligible to receive assistance with related expenses

Eligible low-income Brantford and Brant County residents and residents receiving Social Assistance benefits can get help with the cost of funerals, cremations, and burials. Eligibility is determined on the deceased person's income and assets, not the family member who is making the application

Contact Information

Office Phone 519-759-3330
Toll Free Phone Social Assistance Services: 1-833-771-1163 
Personal Case Information: 1-800-808-2268 Interactive Voice Response system (Mon-Sun 24 hrs)
Website www.brantford.ca/en/living-here/ontario-works.aspx