Brant Family and Children's Services

Site: Brantford - Chatham St

Service: Administration Office

Record Details
Public Comments Covid-19 Update - Front line protection services remain available at all times to ensure the delivery of essential services.  
All urgent child protection concerns are to be directed to the main phone line 519-753-8681.  
After Hours protection services remain in place from 4:30 pm to 8:30 am through the same line.  
The office itself is open for visitor access by appointment only, unless the matter is of an urgent nature. Staffing has been reduced to minimum levels on site, so that most staff can continue to work from a home office base.  
Current Pandemic plans are in place. Face to face visits are only held by appointment, after screening, and with PPE in place. Some services are being offered via virtual means where possible. 
The Agency has a webpage dedicated COVID-19 where the community, parents and children can access information and resources as they become available online.
Service Details
Hours Office Mon-Fri 8:30 am-4:30 pm * Telephone support Mon-Sun 24 hours
Areas Served Brant County ; Brantford ; Mississaugas of the Credit First Nation
Eligibility Children birth-16 years and their families * Youth in Society Extended Care up to the age of 21 years
Application Referrals and self-referrals accepted
Languages English
Fees None
Address and Location
Located In Community Brantford
Address & Map
70 Chatham St
Brantford, ON N3T 5R7
Intersection Chatham St and George St
Mailing Address PO Box 774 
70 Chatham St 
Brantford, ON N3T 5R7
Physical Access Fully Accessible
Description (Service) Nonprofit agency mandated under the provincial legislation of the Child, Youth and Family Services Act to help protect children from abuse and neglect by caregivers. 
In many situations families can be supported through early intervention. Some families refer themselves to Brant Family and Children's Services because they would like support and service for their family.  
In other cases relatives, friends, teachers, public health nurses or doctors who suspect that a child may be at risk of abuse or neglect, refer families. Sometimes the court may refer them.
Contact Information
Office Phone 519-753-8681
Toll Free Phone 1-888-753-8681
TTY Phone TTY: 519-753-8323
Fax 519-753-6090
Social Media Facebook LinkedIn Twitter YouTube
Primary Executive Sally Johnson, Executive Director

Agency Overview

Services at this Location