Record Details
Public Comments Covid-19 Update - In-person services suspended, all other services provided remotely

Service Details
Hours Mon-Sun 24 hours
Areas Served Haldimand County ; New Credit ; Norfolk County
Eligibility Victims of crime and tragic circumstances 
  • VQRP -- victims, immediate family members, and witnesses in the direct aftermath of violent crimes
Application Referral by police, emergency services, community agency or self-referral
Languages English ; Interpretive Services
Fees None
Address and Location
Located In Community Simcoe
Address & Map
Simcoe OPP Police Station
548 Queensway W
Simcoe, ON N3Y 4J9
Mailing Address c/o VIctim Services of Haldimand Norfolk Mississauga of the Credit First Nation 
PO Box 820 
72 Hwy 54 
Cayuga, ON N0A 1E0
Physical Access Fully Accessible
Description (Service) On-site early intervention and crisis intervention 
  • needs assessment 
  • safety planning 
  • referrals to community services 
  • enhanced support for vulnerable victims 
  • assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses  
  • additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility 
  • no direct reimbursement to victims for support listed above 
  • financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Contact Information
Toll Free Phone 1-800-264-6671
Fax 289-370-0142
Primary Contact Charlene Lovegrove, Corporate Manager
Primary Executive Sheri MacDonald, Executive Director; Email:

Agency Overview