Record #: SIM2504
Last Full Update: 23 Mar 2026

Service Details

Hours

Mon-Sun 24 hours

Areas Served Haldimand County ; New Credit ; Norfolk County
Eligibility

Victims of crime and tragic circumstances; children under 16 years of age require consent/permission from a parent or guardian

VQRP+ --   victims of direct crime, immediate family members, and witnesses of violent crimes who do not have personal, public, or private support for VQRP+ expenses

Applicants must first try to connect with available community resources before applying

Application

Referral by police, emergency services, community agency or self referral

Languages English ; Interpretive Services
Fees None

Address and Location

Located In Community Simcoe
Address & Map
Simcoe OPP Police Station
548 Queensway W
Simcoe, ON N3Y 4J9
Intersection Queensway W and Rob Blake Way
Mailing Address c/o VIctim Services of Haldimand Norfolk Mississauga of the Credit First Nation 
PO Box 820 
72 Hwy 54 
Cayuga, ON N0A 1E0
Physical Access Fully Accessible

Description

Description (Service)

Victim Crisis Assistance Ontario - 24/7 assistance when requested by police or an agency with which the VCAO Program has a protocol

  • practical assistance needs assessment
  • referrals to relevant community and government support services
  • support to assess victim/survivor eligibility and assist them to collect documentation to apply to the VQRP+
  • safety planning provision of information
  • enhanced support, particularly for victims/survivors of human trafficking and other vulnerable populations
  • community support sessions
  • client follow-up

Victim Quick Response Program+ (VQRP+) -- program of last resort providing short-term assistance to victims/survivors to increase immediate safety and lessen the impact of a violent crime by offering

  • financial assistance for crime scene clean-up, transportation, and counselling services, including traditional Indigenous health services
  • also offers enhanced supports for victims/survivors of human trafficking, victims/survivors of serious injuries, and families affected by homicide
  • additional aid may be offered to victims of human trafficking may include storage lockers, tattoo removal, and treatment at a recovery facility

Contact Information

Toll Free Phone 1-800-264-6671
Fax 289-370-0142
E-Mail vshn@victimserviceshn.com
Website https://www.victimserviceshn.com/
Social Media Facebook Instagram
Primary Contact Charlene Lovegrove, Corporate Manager
Primary Executive Sheri MacDonald, Executive Director; Email: vshn@victimserviceshn.com

**Note: Organizations listed may have internal philosophical beliefs not captured within the information record. Contact them directly if you have any questions about their beliefs, values or policies.