Service Details
Hours Mon-Fri 9 am-5 pm to schedule an appointment
Areas Served Haldimand County ; Norfolk County
Eligibility Permanent Residents 
Convention Refugees 
Refugee Claimants  
New immigrants who have obtained Canadian Citizenship
Application Call or walk-in * no referral required
Languages English ; Arabic ; Punjabi ; Tamil ; Urdu ; Services are provided in multiple languages
Fees None
Address and Location
Located In Community Simcoe
Address & Map
The Royal Canadian Legion
200 West St
Simcoe, ON N3Y 4N5
Intersection West St and Metcalfe St S
Mailing Address Darling Court 
38 Darling St, Suite 201 
Brantford, ON N3T 6A8
Physical Access Fully Accessible ; Will accomodate clients
Description
Description (Service) Immigrant services that support successful settlement and integration into Canada and in the community. 
 
All services available through the YMCA Immigrant Services are free and include: 
* introduction to Canadian life and culture 
* one-to-one advisement and support 
* help with various immigration forms and documents 
* settlement information and referrals to community programs, services & resources 
 
Community Connections services and activities help newcomers establish new social and professional networks. Community Connections helps to organize the following: 
* English Conversation groups 
* homework Support for newcomer youth. 
* peer mentorship groups for newcomer youth and adult 
 
Other Initiatives Include: 
* ‘Youth Fusion’ - peer-mentorship newcomer youth group 
* Youth In Transition Worker Program  
* Youth Gambling Awareness Program
Contact Information
Office Phone 519-752-4568
Fax 519-752-6580
E-Mail immigrant.settlement@ymcahbb.ca
Website www.ymcahbb.ca
Primary Contact Arsim Aliu, General Manager, Settlement Services; Phone: (Business) 519-752-4568 ext 3641 * (Business) 905-518-9752 * (Business) 905-529-8452; Fax: 519-752-6580; Email: arsim.aliu@ymcahbb.ca
Alternate Contact Lily Lumsden, Senior Regional Manager; Phone: 905-526-8452; Email: lily.lumsden@ymcahbb.ca
Volunteer Coordinator Azra Chaudhry, Community Connection, Coordinator; Phone: (Business) 519-752-4568 ext 3645; Fax: 519-752-6580; Email: azra.chaudhry@ymcahbb.ca

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