Service Details
Hours Mon-Sun 24 hours
Areas Served Haldimand County ; Norfolk County
Eligibility Ages: 16 year(s) and up 
Individuals with a mental health issue 16 years and older
Application Call * no referral required
Languages English
Fees None
Address and Location
Located In Community Haldimand County
Address & Map
101 Nanticoke Creek Pkwy
Townsend, ON N0A 1S0
Mailing Address PO Box 5260 
101 Nanticoke Creek Pkwy 
Townsend, ON N0A 1S0
Physical Access Fully Accessible
Description (Service) A mental health crisis support telephone line staffed by experienced mental health professionals * provides face-to-face assessments and short term follow-up crisis counselling * response time to clients is expected to be within 24 hours.  
Crisis behavioural support for people suffering from dementia is accessed through CAST, and is available through our partnership with Alzheimer Society BSO (Behavioural Support Ontario) Program
Contact Information
Office Phone Toll-free 1-866-487-2278
Fax 519-587-4118
Primary Executive Nancy Candy-Harding, Chief Executive Officer; Phone: (Business) 519-587-4658 ext 1250 * (Business) 1-877-909-4357 ext 1250; Email:

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