Haldimand-Norfolk (Counties of). Health and Social Services

Site: Dunnville - Forest St E

Service: Social Services - Haldimand Office

Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Haldimand County ; Norfolk County
Eligibility All, individuals and families must meet certain Legislative criteria
Application Applicants can apply for Ontario Works assistance by: 
* Calling the Social Services office during regular business hours and speaking with a Intake Support Worker  
* Click here to complete online application 
Once a telephone interview is conducted, or the on-line application is completed, a face to face interview will take place at the OW office within their community
Languages English
Fees None
Address and Location
Located In Community Dunnville
Address & Map
117 Forest St E
Dunnville, ON N1A 1B9
Intersection Forest St E and Cedar St
Physical Access Fully Accessible
Description (Service) Provides emergency short-term financial assistance under the Ontario Works Act  
Services include: 
Ontario Works Assistance:  
Financial assistance is provided to persons in need to cover their cost of food and shelter. Any individual over 16 years of age (with special circumstances to age 18) can apply for OW either over the phone or in-person at the office. An office appointment is then made with a Case Manager within 4 working days. If the applicant is eligible, a cheque/direct bank deposit is usually issued within 3 to 5 working days after all documents have been supplied and verified.  
Employment assistance is available to all employable clients in receipt of Ontario Works assistance.  
Components negotiated with the client and Employment Case Manager:  
* Employment Supports - enables the client to take advantage of available community resources in order to improve their basic education, job-specific skills training, job search techniques, and educational upgrading. 
* Community Placement - provides the opportunity to volunteer in the community applying existing skills and developing skills, experience, and contacts for future employment. 
* Employment Placement - permits referral to job placement for those who have good technical skills but limited opportunities. 
* Learning Earning and Parenting - for parents, up to the age of 25, who have not obtained their grade 12 education. 
Discretionary benefits are provided to eligible OW/ODSP recipients and their family members for health-related items. 
Child care Fee Subsidy: - the program helps families pay for licensed child care and approved recreation programs so that parents/caregivers can work or attend school. Families who qualify will have some or all child care costs covered. 
Families may be eligible for help with child care costs: 
If they live in Haldimand or Norfolk Counties and have a child (or children) under age 12 (or under the age of 18 if special needs exist), and at least one of the following applies: 
* employed full or part-time 
* attending school full or part-time 
* retraining full or part-time 
* parent with special needs, or have a child with special needs and have been referred by a professional 
* parent with therapeutic needs, or have a child with therapeutic needs and have been referred by a professional 
Domiciliary Hostels and Homeless Prevention Programs: Contact Tricia Givens, Supervisor, Housing Services at 519-426-6170 ext 3748
Contact Information
Office Phone 905-318-6623 - Financial Assistance
Toll Free Phone Welfare Fraud Line - 1-800-420-5403
Fax 905-774-1538
Website www.hnhss.ca
Primary Executive Heidy Van Dyk-Ellis, Director; Phone: (Business) 519-426-6170 ext 3122; Email: heidy.vandyk@hnhss.ca

Agency Overview