Record Details
Legal Name Haldimand-Norfolk Resource, Education and Counselling Help
Service Details
Hours Hours for Intake - Mon-Fri 8:30 am-4 pm * appointments are available for daytime and evenings
Areas Served Haldimand County ; Norfolk County
Eligibility PAR - Offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving domestic violence 
DAP Services are provided only to individuals deemed eligible and referred by the Crown Attorney
Application To make a referral call intake at 519-587- 2441 or 1-800- 265-8087 ext 239
Languages English
Fees Service ; Client fee based on sliding scale (fee for service is between $0 and $90 per hour) * no charge for those with Employee Assistance Program (EAP) or Extended Health Care Benefits
Address and Location
Located In Community Townsend
Address & Map
101 Nanticoke Creek Pkwy
Townsend, ON N0A 1S0
Intersection Reg Rd 74 and Hwy 3
Physical Access Fully Accessible
Description (Service) Family Services Counselling Program - provides professional, caring and confidential therapy to individuals, couples and families. Therapists are experienced at helping people work through issues in a timely manner, using an approach that focuses on solutions. Assistance is available for issues such as anger, anxiety, depression, grief, conflict, separation/divorce, self-esteem, sexual issues, and domestic violence 
Partner Assault Response program (PAR) 12-week group education and counselling program on domestic violence and non-abusive ways of resolving conflict * victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender’s progress  
Direct Accountability Program (DAP) - adult diversion program is provided only to individuals deemed eligible and referred by the Crown Attorney's Office 
Offices located in Simcoe, Townsend, Dunnville, and Caledonia
Contact Information
Office Phone 519-587-2441
Toll Free Phone 1-800-265-8087
Crisis Phone Child & Youth Crisis Service 1-866-327-3224 (24 hours)
Fax 519-587-4798
Social Media Facebook
Primary Contact Jessica Martin, Manager of Family Services Division; Phone: (Business) 519-587-2441 ext 356; Fax: 519-587-4798; Email:
Alternate Contact Judy Hutchinson, Program Support Coordinator - Intake; Phone: (Business) 519-587-2441 ext 239; Email:
Primary Executive Leo Massi, Executive Director; Email:
Alternate Executive Brooke French, Executive Assistant; Phone: 519-587-2441 ext 346; Email:

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