Ontario Health atHome
Site: Ontario
Service: Reimbursement for Eligible Expenses for Medical Supplies
Service Details
| Hours | Online: Mon-Sun 24 hours Medical Supplies Escalation Line: 8 am-8 pm |
| Areas Served | Ontario |
| Eligibility | Any patient, caregiver or family member who has paid out of pocket for medical supplies due to delivery issues since September 24, 2024 |
| Application | Submit a completed reimbursement form along with receipts, by mail or email |
| Languages | English ; French |
| Fees | None |
Address and Location
| Located In Community | Ontario |
| Mailing Address | c/o Ontario Health atHome, Attention: MES Reimbursement 11 Allstate Pkwy, Suite 500 Markham, ON L3R 9T8 |
| Physical Access | Not Applicable |
Description
| Description (Service) | Ontario Health atHome is aware some patients have experienced issues with the distribution of medical supplies Patients, their families and caregivers should not have to incur the cost of purchasing much-needed medical supplies on their own due to delivery issues Ontario Health atHome will be reimbursing any patient, caregiver or family member who has paid out of pocket for medical supplies due to delivery issues since September 24, 2024 Send completed reimbursement form, along with receipts, by mail or email Medical Supply Reimbursement Form for Eligible Expenses Patients, family members and caregivers are encouraged to reach out to their Ontario Health atHome care coordinators for support Patients and health care providers are encouraged to call the Medical Supplies Escalation Line regarding unresolved issues or challenges with medical supplies |
Contact Information
| Office Phone | 1-866-377-7567 Toll free Medical Supplies Escalation Line |
| refund@ontariohealthathome.ca | |
| Website | https://ontariohealthathome.ca/refund/ |
