Service Details
Hours Mon-Fri 8:30 am-4:30 pm * evening hours available by request
Areas Served Norfolk County
Eligibility Mental health programs: 16 years and older 
Addictions programs : 12 years and older
Application Referrals accepted from a wide variety of sources * access to psychiatrist requires physician signed referral * addiction services by self-referral only
Languages English
Fees None
Address and Location
Located In Community Simcoe
Address & Map
West Street Medical Clinic
216 West St, Suite 103
Simcoe, ON N3Y 1S8
Intersection Queen St and West St
Physical Access Fully Accessible
Description (Service) Mental health and addiction programs 
Mental Health Program - community-based, client-focused services to adults with  mental illnesses or with concurrent disorders (mental illness and addictions) including: * assessment * consultation * treatment * education * support * advocacy.  It is an interdisciplinary staff (physicians, nurses, social workers, with support from addiction counsellors as required) 
Addiction Program - assessment and outpatient counselling for people of all ages experiencing issues with alcohol, drug use and gambling. Assistance is also available to family and friends * counsellors are available through the guidance offices of high schools * community education is a major component of this program
Contact Information
Office Phone 519-426-8760
Toll Free Phone 1-877-909-4357
Crisis Phone Crisis Assessment and Support Team (CAST) 1-866-487-2278
Fax 519-426-3257
Primary Contact Bobby Jo Smith, Clinical Services Manager; Phone: 519-426-8760 ext 2020 * 1-877-909-4357 ext 2020; Fax: 519-587-4118; Email:
Alternate Contact Scott Secord, Clinical Services Manager; Phone: 519-587-4658 ext 1060 * 1-877-909-4357 ext 1060; Fax: 519-587-4118
Primary Executive Nancy Candy-Harding, Chief Executive Officer; Phone: 519-587-4658 ext 1250; Fax: 519-587-4118; Email:

Agency Overview

Services at this Location