Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Haldimand County
Eligibility Mental health program - 16 years and older 
Addictions program - 12 years and older
Application Referrals accepted from a wide variety of sources * addiction services by self-referral only 
Addiction and Mental Health Services are available in Caledonia  
Contact the Townsend office at 519-587-4658 ext 4 or 1-877-909-4357 for mental health services and a counsellor will arrange a meeting in Caledonia
Languages English
Fees None
Address and Location
Located In Community Caledonia
Address & Map
Community Support Services Haldimand-Norfolk
103 Inverness St
Caledonia, ON N3W 1B5
Intersection Inverness St and Sutherland St W
Mailing Address c/o CAMHS 
PO Box 5166 
101 Nanticoke Creek Pkwy 
Townsend, ON N0A 1S0
Physical Access Fully Accessible
Description (Service) Addiction Program - assessment and outpatient counselling for people experiencing issues with alcohol, drug use and gambling. Assistance is also available to family and friends.  Additionally, counsellors are available through the guidance offices of high schools.  Community education is a major component of this program 
Adult Mental Health Program - community-based, client-focused services to adults with  mental illnesses or with concurrent disorders (mental illness and addictions) including assessment, consultation, treatment, education, support and advocacy.  It is an interdisciplinary staff (physicians, nurses, social workers, with support from addiction counsellors as required)
Contact Information
Office Phone 905-765-4408
Toll Free Phone 1-877-909-4357 - Administrative Head Office
Crisis Phone Crisis Assessment and Support Team (CAST) 1-866-487-2278
Fax 905-765-4755
Primary Contact Bobby Jo Smith, Clinical Services Manager; Phone: 519-426-8760 ext 2020 * 1-877-909-4357 ext 2020; Fax: 519-426-3257; Email:
Alternate Contact Tara Telfer, Clinical Services Manager; Phone: 519-587-4658 ext 1065 * 1-877-909-4357 ext 1065; Email:
Primary Executive Nancy Candy-Harding, Chief Executive Officer; Phone: (Business) 519-587-4658 ext 1250 * 1-877-909-4357 ext 1250 * (Business); Fax: 519-587-4118; Email:

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