Record Details
Public Comments The service can only be accessed via a registered cell phone
Service Details
Hours Mon-Sun 24 hours
Areas Served Norfolk County
Eligibility Individuals who are deaf, hard of hearing or speech impaired  
  • must have an active wireless subscription
Application 1. Register your cell phone for T9-1-1 with your wireless carrier. A list of carriers is available at 
2. In an emergency, dial 9-1-1 as if making a voice call. Do not send a text message directly. Communicate with the 9-1-1 operator via text message and provide all relevant information, including your name, location and the emergency assistance required
Languages English
Fees None - Must have an active wireless subscription
Address and Location
Located In Community Simcoe
Mailing Address c/o Norfolk County O.P.P 
PO Box 738 
Simcoe, ON N3Y 4T2
Physical Access Fully Accessible
Description (Service) T9-1-1 is a new service that enables individuals who are deaf, hard of hearing or speech impaired (DHHSI) to communicate with 9-1-1 operators via text message (SMS) during an emergency.
Contact Information
Office Phone 519-426-3434
Toll Free Phone 1-888-310-1122

Agency Overview

Locations for this Service