Record #: SIM0220
Last Full Update: 02 Jul 2023

Record Details

Public Comments

The service can only be accessed via a registered cell phone

Service Details

Hours

Mon-Sun 24 hours

Areas Served Norfolk County
Eligibility Individuals who are deaf, hard of hearing or speech impaired
  • must have an active wireless subscription
Application

1. Register your cell phone for T9-1-1 with your wireless carrier. A list of carriers is available at http://textwith911.ca/wirelessservice-providers/

2. In an emergency, dial 9-1-1 as if making a voice call. Do not send a text message directly. Communicate with the 9-1-1 operator via text message and provide all relevant information, including your name, location and the emergency assistance required

Languages English
Fees None - Must have an active wireless subscription

Address and Location

Located In Community Simcoe
Mailing Address c/o Norfolk County O.P.P 
PO Box 738 
Simcoe, ON N3Y 4T2
Physical Access Fully Accessible

Description

Description (Service)

T9-1-1 is a new service that enables individuals who are deaf, hard of hearing or speech impaired (DHHSI) to communicate with 9-1-1 operators via text message (SMS) during an emergency.

Contact Information

Office Phone 519-426-3434
Toll Free Phone 1-888-310-1122
Website textwith911.ca