Record #: SIM0057
Last Full Update: 15 Sep 2023

Record Details

Legal Name Haldimand Norfolk Community Senior Support Services Inc

Service Details


Mon-Fri 8:30 am-4:30 pm - closed daily from 12:30 pm-1:30 pm

Areas Served Canborough ; Dunnville ; Haldimand County ; Lowbanks ; Wainfleet - & surrounding area
Eligibility Adults 60 years and older or adults with disabilities 18+


  • no referral required
  • must be a registered client to utilize services - call or email office to schedule an intake assessment
Languages English
Fees Program - fees vary by program, contact for details

Address and Location

Located In Community Dunnville
Address & Map
657 Lock St W
Dunnville, ON N1A 2X1
Intersection Lock St and Hwy 3
Mailing Address PO Box 74 
Dunnville, ON N1A 2X1
Physical Access Fully Accessible


Description (Service)

Supports for older adults, and adults with disabilities

  • helps people remain independent in their own homes for as long as possible
    • referral to other community services
  • group meals and social activities provided at a central location Hot meals delivered five days per week in Hagersville
    • special diet types available
  • non-emergency transportation to local medical appointments, shopping, and social activities
  • referrals to local services such as snow removal, yard work, window washing, house cleaning, grocery shopping, and minor repairs
  • regular volunteer visits to seniors and people with disabilities who live alone, to provide companionship and reassurance
  • regular phone calls to check on the health and safety of people who live alone
    • checks are done by trained and screened personnel
  • medical alert system
    • allows older adults and people with disabilities to call for assistance using a help button
    • 24-hour emergency response
  • companionship, and emotional support to people and their family/caregivers dealing with a life-threatening illness
    • bereavement support for anyone who has experienced the death of someone close
    • services can be provided at home, or in hospitals and long-term care homes
  • peer support and discussion for caregivers, including family and friends

Contact Information

Office Phone 905-774-3005
Toll Free Phone 1-800-265-2818
Fax 905-774-1158
Social Media Facebook Instagram
Primary Contact Melissa Baisley, Program Manager; Phone: 905-774-3005 ext 103 * (Cell) 289-209-0318
Alternate Contact Lori Veldman, Client Services Administrator; Phone: 905-774-3005 ext 101; Email: