Record #: SIM0038
Last Full Update: 08 May 2023

Record Details

Legal Name Haldimand-Norfolk Resource, Education and Counselling Help;

Service Details


Main Office - Mon-Fri 8:30 am-4:30 pm
Programs - evening appointments available for most programs * program hours of operations vary based on the needs of service participants

Areas Served Brant County ; Haldimand County ; Hamilton (City of) ; Niagara Region ; Norfolk County ; Brant County - Student Nutrition Program ; Haldimand County ; Hamilton - Student Nutrition Program ; Niagara Region - Student Nutrition Program ; Norfolk County
Eligibility Programs are available for all age groups
  • Union House residence program - 519-426-7604
  • McKinnon Park Child Care Centre - 905-765-1975
  • EarlyON Child and Family Centre - 1-866-463-2759
  • All other programs - Contact Main Office and ask for specific program 519-587-2441 or 1-800-265-8087
Languages English
Fees Varies by program. Refer to program-specific information available on website * Fee assistance available

Address and Location

Located In Community Townsend
Address & Map
101A Nanticoke Creek Pkwy
Townsend, ON
Canada N0A 1S0
Intersection Reg Rd 74 and Hwy 3
Physical Access Fully Accessible


Description (Service)

Provides a comprehensive collection of programs and supports through the following service units:

  • Child and Youth Mental Health Services (therapy, groups, crisis and outreach services)
  • Autism and Behavioural Services (OAP and behaviour supports)
  • Adult Counselling (adult and family counselling services)
  • Developmental Services (children and adults)
  • Youth and Justice Services (youth in conflict with the law, adult justice programs and a youth residential program)
  • Early Learning and Care Services (licensed child care and EarlyON Child and Family Centres)
  • Early Childhood Intervention Services (child development)
  • Contact Haldimand Norfolk (single point of access and service resolution, Coordinated Service Planning and FASD supports)
  • Child Nutrition Network

The organization partners with secondary and post-secondary institutions to provide student placements

The agency also has a volunteer program that provides supplemental supports to all agency programs


Contact Information

Office Phone 519-587-2441
Toll Free Phone 1-800-265-8087
Crisis Phone 1-866-327-3224, Child & Youth Crisis Services
Fax 519-587-2682
Social Media Facebook Instagram YouTube
Alternate Contact Wendy Carron, Executive Director
Volunteer Coordinator Jessica Martin, Human Resources Supervisor; Phone: (Business) 519-587-2441 ext 356; Email:
Primary Executive Wendy Carron, Executive Director; Phone: 519-587-2441 ext 401

Agency Overview

Services at this Location