Record Details
Legal Name Haldimand-Norfolk Resource, Education and Counselling Help
Service Details
Hours Main Office - Mon-Fri 8:30 am-4:30 pm 
Programs - evening appointments available for most programs * program hours of operations vary based on the needs of service participants
Areas Served Brant County - Student Nutrition Program ; Haldimand County ; Hamilton - Student Nutrition Program ; Niagara Region - Student Nutrition Program ; Norfolk County
Eligibility Programs are available for all age groups
Application * Union House residence program - 519-426-7604 
* McKinnon Park Child Care Centre - 905-765-1975 
* EarlyON Child and Family Centre - 1-866-463-2759 
* All other programs - Contact Main Office and ask for specific program 519-587-2441 or 1-800-265-8087
Languages English
Fees Program ; Service ; Varies by program. Refer to program specific information available on website * Fee assistance available.
Address and Location
Located In Community Townsend
Address & Map
101 Nanticoke Creek Pkwy
Townsend, ON N0A 1S0
Intersection Reg Rd 74 and Hwy 3
Physical Access Fully Accessible
Description (Service) Multi-service, not-for-profit, charitable organization governed by a volunteer Board of Directors that offers a range of community information, planning, prevention, early intervention and treatment services for children, youth, individuals, families and communities.  
Provides a comprehensive collection of programs and supports through the following service units: 
* Child Clinical Services (children’s mental health services)  
* Autism and Behavioural Services (IBI, ABA and behaviour supports) 
* Family Services (adult and family counselling services) 
* Developmental Services (children and adults) 
* Youth Services (youth in conflict with the law and a youth residential program) 
* Early Learning and Care Services (licensed child care and EarlyON Child and Family Centres) 
* Early Childhood Intervention Services (child development) 
* Contact Haldimand Norfolk (single point of access and service resolution) 
* Child Nutrition Network  
The agency also has a robust and active volunteer program that provides supplemental supports to all agency programs.
Contact Information
Office Phone 519-587-2441
Toll Free Phone 1-800-265-8087
Crisis Phone Child & Youth Crisis Line - 1-866-327-3224 (24 hrs)
Fax 519-587-4798 * 519-587-2682
Social Media Facebook
Volunteer Coordinator Jessica Martin, Coordinator of Volunteer Services; Phone: (Business) 519-587-2441 ext 356; Email:
Primary Executive Leo Massi, Executive Director; Phone: (Business) 519-587-2441 ext 251; Email:
Alternate Executive Brooke French, Executive Assistant; Phone: 519-587-2441 ext 346; Email:

Agency Overview

Services at this Location