Record Details
Public Comments Covid-19 Updates:

Addictions Services

Call 519-754-0253 starting at 8:30 am to book a Same Day Intake by phone
Individual counselling is being provided by phone
Reach out to your Clinician directly or leave a message by calling 519-754-0253 to set a phone session

Crisis Services

24/7 Crisis Phone Line: Anyone can call, anytime for any reason!
Toll-free at 1-866-811-7188 or 519-759-7188

Youth Crisis Counselling

Already connected? Individual counselling is being provided by phone or online
Reach out to your Clinician directly or leave a message by calling 519-754-0253

Short-term Mental Health Counselling:Sessions over the phone

Brantford Downtown Outreach Team will respond to referrals and support clients by phone
Call 519-717-6009 or e-mail

Withdrawal Management and Treatment Services

Withdrawal Management beds are still open
A modified Residential Treatment program is available for internal candidates
Call 519-753-6222 or e-mail for information

Harm Reduction Supply Program

Available Mon-Fri from 9 am-5 pm at 133 Elgin Street (side window facing parking lot)
Call 519-759-8830 for more information

Brant Haldimand Norfolk RAAM Clinics

Clinics are still open
Call 519-758-0008 or 1-866-987-7226 for more information
Dunnville: Mon 9 am-3 pm at 140 Broad St E (above Hauser’s Pharmacy)
Brantford: Tue 9 am-6 pm * Wed 9 am-1 pm * Fri 9 am–3 pm at 347 Colborne St E (side door off of Alfred)
Simcoe: Thu 9 am-3 pm at 32 Robinson St
Service Details
Hours Crisis telephone line Mon-Sun 24 hours 
Mental Health Clinic by appointment only
Areas Served Brant County ; Brantford
Eligibility No restrictions
Application Call  
  • no referral required
Languages Interpretive Services - Cultural and language interpreters are accessed as required
Fees None
Address and Location
Located In Community Brantford
Address & Map
225 Fairview Dr, Unit 1
Brantford, ON N3R 7E3
Intersection Fairview Dr and North Park St
Mailing Address PO Box 638 
133 Elgin St 
Brantford, ON N3T 5P9
Physical Access Fully Accessible
Description (Service) Immediate crisis telephone counselling 
Counsellors are skilled in Brief Solution Focused Therapy and Crisis Intervention to provide the following: 
  • Crisis Outreach and Support Team (COAST) referrals 
  • connection to addiction services 
  • safety and crisis planning 
  • coping skills and self-soothing management 
  • referrals and connections to on-going service as required 
  • Naloxone kits and harm reduction supplies
Mental health clinic available in Brantford, Paris and virtually
Contact Information
Office Phone 519-759-7188
Toll Free Phone 1-866-811-7188
Fax 519-754-0264
Primary Contact Harvey Smith, Interim Manager of Crisis Services; Email:
Primary Executive Brad Stark, Executive Director; Phone: 519-759-8830; Email:

Agency Overview

Locations for this Service