Service Details


Shelter Mon-Sun 24 hours

Areas Served Haldimand County ; Norfolk County
Eligibility Ages: 16 year(s) and up Children, Girls, Women, 16 yrs and over, with or without children, children and teenagers exposed to abuse

Family Court Support Worker Program - victims of domestic violence involved in the family court process

Criminal Court Support - for victims of domestic abuse involved in the criminal court process

Self-referral or referral by other professionals

Languages English
Fees None

Address and Location

Located In Community Simcoe
Mailing Address PO Box 731 
Simcoe, ON N3Y 4T2
Physical Access Fully Accessible


Description (Service)

Women's Services provides shelter, counselling, support, and advocacy for women and children whose lives have been affected by abuse Services include:

  • STAR Counsellor - available for all students in every secondary school in Haldimand & Norfolk who are involved in an abusive relationship
  • Shelter Program - provides a safe supportive place to stay for women 16 yrs and over, with or without children. Confidential counselling and emotional support. 24-hour crisis line (anonymous calls accepted) and transportation to the Shelter if needed during a crisis
  • Children's Program - provides individual counselling and emotional support for children staying at the Shelter. Parenting support for mothers
  • Women's Sexual Assault Program - 24-hour crisis telephone line, immediate crisis counselling, accompaniment to hospital or police station after a sexual assault, short and long-term counselling for sexual assault and/or childhood sexual abuse, advocacy, group counselling, educational presentations
  • Women's Counselling Program - provides in-depth short and long term counselling for women 16 years and over
  • Community Education and Counselling Program - educational discussion and support groups, presentations to any community or professional group. STAR (Stop Abuse in Relationships) providing counselling, support, and referral information for students at all secondary schools in Haldimand and Norfolk (half day per week), classroom presentations
  • Transitional Housing & Support Program/Legal Advocates - assists women to develop goals as they leave an abusive relationship, provides information and help accessing and maintaining housing, court support, and advocacy. Provides legal advocacy services for Family law and criminal law issues to women
  • Elementary School Based Counselling Program - counselling can be provided in any elementary school (either public or private) in Haldimand and Norfolk for any child who has witnessed abuse
  • Children Who Witness Woman Abuse Group Program (My Circle of Friends) - group counselling to children age 4-16 who have witnessed woman abuse, and concurrent groups for mothers
  • Volunteer Program - recruits, screens, and trains volunteers to provide support services for abused women and their children
  • CAS/Vaw Liason - joint response with CAS worker to low-risk cases involving domestic violence to inform the woman of program and services
  • Youth Housing Advocate - assist crown wards leaving CAS care to obtain housing
  • Quetzal Family Homes - provide counselling , support, and advocacy to residents of Quetzal Family Homes through the QFH Counseling Program
  • Legal Advocate - provide legal advocacy services primarily to residents of Quetzal Family Homes
  • Justice For Women - chair and coordinate Justice For Women Meetings and projects. Educate community through neighbour, friends and family presentations
  • Family Court Support Worker Program - information on the family court process; assistance in documenting the history of abuse for family court proceedings; referral to specialized services and supports in the community; safety planning; court accompaniment to proceedings when appropriate

Office located in Simcoe with satellite locations in Caledonia and Dunnville

Contact Information

Office Phone 519-805-8188
Crisis Phone 1-800-265-8076
Social Media Facebook Twitter
Primary Contact Vanessa Dion, Community Services Manager; Phone: (Business) 519-805-8188 ext 207; Email:
Primary Executive Jane Scheel, Executive Director