Please contact any service to confirm hours before visiting in person.
Ontario. Ministry of Health
Site: No physical address
Service: Health811
Record #:
ONT00060
Last Full Update:11 May 2025
Service Details
Hours
Daily 24 hours
Areas Served
Ontario
Eligibility
Residents of Ontario * Ontario health insurance plan number (OHIP) not required
Application
Call, chat online or visit the website
Languages
English ; French ; many other languages
Fees
Free
Address and Location
Located In Community
Toronto Downtown
Address & Map
Toronto, ON
Physical Access
Not Applicable
Description
Description (Service)
Health811 is a free, secure and confidential service for people living in Ontario * call 811 or chat online to connect with a registered nurse and find local health services and reliable information on one easy-to-use website * telephone support is available day and night in English and French, with language interpretation services offered in 232 languages, including Indigenous languages such as Cree, Ojibwe and Inuktitut
Through Health811 patients can:
speak to or chat online with a registered nurse
get help with finding a primary care provider if they don’t have one
get an initial assessment and health advice
use a symptom assessment tool to understand their health concerns and how to access care
get connected to mental health and addictions services
find local health services, such as home and community care or caregiver support
get connected to a specialized health professional if they have concerns about food and healthy eating, breastfeeding or how to quit smoking
get general guidance through their health care journey
Disclaimer: Health811 does not provide medical diagnoses, renew or order prescription medications, and is not a substitute for in-person care * Health811 is for non-emergent issues only * for emergencies, call 911 immediately
Health Care Connect - Ontarians can receive assistance finding a family physician or nurse practitioner accepting new patients through the phone service (not available over chat)
Dietitian Counselling Service - Call or chat online to request a touch point with a dietitian for advice and information on nutrition and healthy eating
Refugee HealthLine - Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care and mental health supports * transitional care includes initial assessments, care and referrals to other health services * service is not for emergencies
