Bell Canada Accessibility Services Centre

Service: Bell Relay Services

Service Details
Hours Office -- Mon-Fri 8:30 am-5 pm * Bell Relay and IP Relay -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Persons with disabilities * Bell Relay and IP Relay -- persons who are deaf, hard of hearing or have speech disabilities * must be Bell home phone subscriber for IP Relay service
Application Call
Languages English; French
Fees Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available
Address and Location
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
View Google Map
Mailing Address Stn A; PO Box 8787 
Montreal, QC 
Canada H3C 4R5
Physical Access Not Applicable
Description (Service) Information on equipment and services for persons with disabilities

Bell Relay Service -- operator facilitates calls between users of TTY and voice

Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal
Contact Information
Office Phone General enquiries: 1-800-268-9243
Toll Free Phone Bell Relay Services (voice users): 1-800-855-0511
TTY Phone 1-800-268-9242
Crisis Phone (TTY users): 711
Primary Contact Denise Franc, Supervisor

Agency Overview